Returns & Exchanges
We want you to be completely satisfied with your Sisters and Seekers purchase, which is why we offer a 21-day return window for all unworn items with original tags attached. Please note that all returns must be processed through our official online portal to ensure a smooth refund or exchange experience.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging, ensuring all Sisters and Seekers tags are intact and the products are in their original condition.
Ship the Parcel
Generate your prepaid shipping label from the portal, attach it to your package, and drop it off at your nearest authorized collection point.
Receive Your Refund
Once our warehouse team inspects your return, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing